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The core product is defined as the benefit that the product brings to the customer. The actual product refers to the tangible object and relates to the physical quality and the design.
the tangible features of a product, including styling, quality level, features, brand name and packaging; also called the Formal Product or Tangible Product.
a product enhanced by the addition of related services and benefits, eg. installation, warranty, maintenance and repair services, etc.
An augmented product is an additional benefit or special service supporting the main product….Examples of Augmented Products
An e-commerce site offering free shipping for products from a certain price level, or a free phone accessory with the purchase of a phone, etc., are examples of augmented products.
The AUGMENTED product is the non-physical part of the product. It usually consists of lots of added value, for which you may or may not pay a premium. So when you buy a car, part of the augmented product would be the warranty, the customer service support offered by the car’s manufacturer and any after-sales service.
The augmented product adds on features and services that distinguish it from similar products offered by the competition. However, an augmented product may have a perceived value that gives the consumer a reason to buy it. The added value may also allow the seller to command a premium price.
Service augmentation describes those parts of the service offering that the customer is aware of and responds to but are not part of the product core. Examples are communication, reputation, and aspects of distribution such as accessibility, service quality, and the physical environment.
A product line is a group of related products all marketed under a single brand name that is sold by the same company. Companies sell multiple product lines under their various brand names, seeking to distinguish them from each other for better usability for consumers.
Philip Kotler in Principles of Marketing devised an interesting concept of benefit building with a product. There are three levels of product, and each have a different impact by co-creation. The three levels are the Core Product, the Actual Product and the Augmented Product.
There are four types of consumer products, and they are convenience, shopping, specialty, and unsought. Convenience products are low cost, routine, low involvement, wide target market, and easily available.
The five product levels are:
Four Levels of the Product
The core product is what the consumer is actually buying and the benefits it gives. Coca Cola customers are buying a wide range of soft drinks.